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Privacy Policy

1. Introduction

Data protection is particularly important to Jovasi Technology Limited. The use of the public internet pages of Jovasi Technology Limited is possible without any indication of personal data. However, if a data subject wants to make an enquiry or use restricted features of our website, processing of personal data will become necessary. If the processing of personal data is necessary and there is no statutory basis for such processing, we generally obtain consent from the data subject.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the data protection regulations applicable to Jovasi Technology Limited in the United Kingdom. By means of this data protection statement, we propose to inform the public of the nature, scope, and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed, by means of this data protection statement, of the rights to which they are entitled.

As the controller, Jovasi Technology Limited has implemented numerous technical and organisational measures to ensure the most complete protection of personal data processed through this website. However, internet-based data transmissions may in principle have security gaps, so absolute protection cannot be guaranteed.

2. The Data Controller

The Data Controller for the purposes of the General Data Protection Regulation (GDPR) and other data protection laws applicable in member states of the European Union and other provisions related to data protection is:

Address: Jovasi Technology Limited, 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ
E-mail: dpo@jovasi.com
Website: www.jovasi.com

3. Cookies

The internet pages of Jovasi Technology Limited use cookies, which are text files that are stored in a computer system via an internet browser. Many internet sites and servers use cookies, containing a cookie ID, which consists of a character string through which internet pages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows visited internet sites and servers to differentiate the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified using the unique cookie ID.

Through the use of cookies, Jovasi Technology Limited can provide the users of this website with more user-friendly services that would not be possible without setting a cookie.

By means of a cookie, the information on our website can be optimised with the user in mind. Cookies allow us, as previously mentioned, to recognise our website users. The purpose of this recognition is to make it easier for users to utilise our website. The website uses cookies so that the user does not have to enter credentials each time the website is accessed, because this is handled by the website, and the cookie is thus stored on the user's computer system.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an internet browser or other software programs. This is possible in all popular internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be entirely usable.

4. Collection of General Data and Information

The website of Jovasi Technology Limited collects a series of general data and information when a data subject or automated system calls up the website. This general data and information are stored in the server log files, such as:
When using these general data and information, Jovasi Technology Limited does not draw any conclusions about the data subject. Rather, this information is needed to deliver the content of our website correctly, ensure the long-term functionality of our IT systems and provide law enforcement authorities with the information necessary for criminal prosecution in case of a cyber-attack. The anonymous data of the server log files are stored separately from all personal data provided by a data subject.

5. Contact Form & Quote Form

Should you choose to contact us using the form on our Contact Us page - none of the data that you supply will be passed to/be processed by any third party data processors. The data will be stored on our internal database and collated into an e-mail to be sent to us over Simple Mail Transfer Protocol (SMTP).

6. Secured Content (Customers)

Customers who are registered to use our system have access to 'secured content' on our website. This content is not shared with other customer and is accessible to those customers only.

What information do we collect about you
We may collect the following information: How will we use the information about you and why
We require this information to customise the content we provide to you on our website.

How long do we keep the information
We keep your details in our system for 3 months after the termination of your contract with us.

7. Rights of the Data Subject

What is a Subject Access Request?
This is your right to request a copy of the information that we hold about you. If you would like a copy of some or all your personal information, please e-mail: dpo@jovasi.com. You will need to provide proof of identity as part of your application. We will respond to your request within one month of receipt of the request.

(a) The right to be informed - Individuals have a right to understand when their personal data is being held and processed, even when this has been obtained indirectly.

(b) The right of access - You can request access to your personal data at any time to be aware of and verify the lawfulness of the processing, this is via a Subject Access Request.

(c) The right to rectification - Personal data can be easily rectified if inaccurate, incomplete or out of date. This can be done by updating your details on our website or by e-mail request.

(d) The right to erasure - Under qualifying criteria, you can request your data to be deleted where there is no lawful reason for its continued processing. Please refer to the GDPR regulation or ico.org.uk for full details.

(e) The right to restrict processing - Under qualifying criteria, you can request the processing of your data to be restricted. This means your data will still be held but not processed and may apply where information is inaccurate or if there is an objection over the lawfulness of the processing. Please refer to the GDPR regulation or ico.org.uk for full details.

(f) The right to data portability - Individuals can request personal data to be provided in order to reuse elsewhere and/or moved from one IT environment to another in a secure manner without hindrance.

(g) The right to object - Where processing of your data is taking place under certain purposes and no legitimate reason exists for this, you have the right to object.

(h) Rights in relation to automated decision making and profiling - Automated decision making, and profiling can only take place where consent or a lawful reason applies. Processors are also required to notify individuals when their data is processed by automated means and provide information about the processing and lawful reason for doing so. It should be straightforward for an individual to challenge or request intervention.

Please note in order to validate your request Jovasi Technology Limited must verify your identity for data protection purposes and where relevant, confirm the qualifying criteria. If your account was created as part of an organisation, then we may contact the organisation administrator about your request.

Jovasi Technology Limited reserve the right to charge an administrative fee or refuse to respond for repeat, excessive and unfounded requests.

8. Period for Which the Personal Data will be Stored

The criteria used to determine the period of storage of personal data is the respective statutory retention period. After expiration of that period, the corresponding data is routinely deleted, as long as it is no longer necessary for the fulfilment of the contract or the initiation of a contract.

9. Security of Personal Information

We will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. This includes storing all the personal information you provide on our secure servers.

By agreeing to this policy and using our website, mobile app or other interactive services you acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet. The sections of this website which are available to the general public are not encrypted and are delivered over HTTP, but all sections which require authenticated access or contains sensitive details are encrypted and delivered over HTTPS (if selected by the user/forwarder).

You are responsible for keeping the password you use for accessing our website and mobile app confidential. We will never ask you to send us your password (except for the standard logon procedure on the website or software).

10. About this Website's Servers

This website is hosted by Jovasi Technology Limited in a secure data centre in the United Kingdom. Some of the data centre's more notable security features are:

11. Our Third Party Data Processors

We do not share customer data with third party processors.

12. Data Breaches

We will report any unlawful data breach of this website's database to any and all relevant persons and authorities within 72 hours of discovery of the breach if it is apparent that personal data stored in an identifiable manner has been stolen.

13. Links to Other Websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

14. Changes to our Privacy Policy

This privacy policy may change from time to time in line with legislation or industry developments. We will not explicitly inform our clients or website users of these changes. Instead, we recommend that you check this page occasionally for any policy changes.

Contact Us

You can telephone us on +44 (0)330 043 2575, or by clicking the button:

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