Terms & Conditions - Virtual DPO (Basic)

1. Service

This option does not include an onsite visit (unless an initial visit is requested), and is delivered remotely via telephone, e-mail and remote desktop.
Support documents, policies and templates are the copyright of Jovasi Technology Limited, and should not be shared or copied without authorisation.
We accept no responsibility or liability arising from any financial loss or fine imposed on the customer as a result of this service or any data breach.

This option includes supporting the customer with Subject Access Requests, and includes up to 6 per year.
Additional subject access requests are charged at £[price_dpo_sar] each.
It is the responsibility of the customer to ensure that all documents needed for the subject access requests are made available on a timely basis without having to be specifically requested.
It may be neccesary to gain a remote connection into your system (or access to data) to gather the required data to fulfill a subject access request.
It is the responsibility of the customer to inform Jovasi Technology Limited when a subject access request is received, and we take no responsibility for any lateness in completing the request when it is beyond our control.

This option includes analysing data from 2 data sources (servers, drives etc.).
Additional data processes audits are charged at £[price_dpo_datasource] per server/source.

Onsite visit prices are valid for mainland UK locations only, and other locations may be subject to additional charges.
A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
The onsite visits are limited to 1 location only (unless pre-arranged beforehand).
The onsite visit applies when the 'Initial onsite meeting (1 day)' option is selected.
Additional onsite visits are charged at a daily rate of £[price_ciso_day] /day.

A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.

Some services are provided by our sub-contractors or partners. This will be made clear on the final quote.
The Virtual DPOs perform their consultations in accordance with the generally accepted principles of professional practice.
We accept no responsibility for the quality or performance of any services or products of any third party.

The price quoted is an estimate, and a final quote (with adjustments/discounts) will be provided by our sales team.
Payment for this service must be received beforehand.
The price does not include any additional services requested by the customer which were not included in the original proposal.
The price does not include any additional work required to complete the service which was not anticipated at the time of the proposal.
The price does not include any costs due to the Information Commissioner's Office.
The price quoted is an annual price (covering 12 months). At the end of the 12 months, the contract will automatically renew.

Please read our general Terms & Conditions for any other terms which may be applicable.