Terms & Conditions - GDPR (Basic)

1. Service

• The basic option does not include an onsite visit, and is delivered remotely via telephone, e-mail and remote desktop.
• This service does not provide a formal certification (this can be achieved with the IASME certification).
• Support documents are the copyright of Jovasi Technology Limited, and should not be shared or copied without authorisation.
• The 'customised forms & policies' displayed are for illustrative purposes only, and may be different from that shown.

2. Remote Support

• A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
• This option includes 1 day of remote support.
• Remote work can be used in 2 hour segments. (but must be scheduled beforehand).
• No refunds are given for unused remote work.
• The days can be taken consecutively or individually, but must be taken within a 6 month period (unless otherwise agreed beforehand).

3. Staff & Contractors

• Some services are provided by our sub-contractors or partners. This will be made clear on the final quote.

4. Price & Payment

• The price quoted is an estimate, and a final quote (with adjustments/discounts) will be provided by our sales team.
• Payment for this service must be received beforehand.

5. Other

Please read our general Terms & Conditions for any other terms which may be applicable.