Terms & Conditions - IASME Cyber Assurance Level 2

1. Prerequisites

• You must achieve and hold a valid Cyber Essentials certificate to apply for the IASME Cyber Assurance certificate.

2. Service

• It is your responsibility to submit the self-assessment itself.
• We cannot guarantee that you pass the IASME certification, as some elements are beyond our control.
• Support documents are the copyright of Jovasi Technology Limited and the IASME Corporation, and should not be shared or copied without authorisation.
• The pre-assessment visit is intended to help you prepare for the IASME certification, and identify any technical issues which could be of concern. It is your responsibility to ensure the identified issues are fixed.
• The certification is valid for 12 months.

3. Optional Onsite Visits

• Optional onsite visit prices are valid for mainland UK locations only, and may be subject to additional charges.
• A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
• The pre-assessment visit is limited to 1 location only (unless pre-arranged beforehand).
• The pre-assessment visit consists of 1 day onsite.
• The onsite visits are limited to 1 location only (unless pre-arranged beforehand).
• The pre-assessment visit applies when the 'Pre-assessment onsite visit' option is selected.

4. Remote Support

• A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
• The remote support is limited to basic support with the certification process, and does not include in-depth technical support (which should be purchased as a pre-assessment onsite visit).
• Remote support applies when the 'Telephone & e-mail support & documents' option is selected.

5. Staff & Contractors

• Some services are provided by our sub-contractors or partners. This will be made clear on the final quote.
• Our staff will not conduct vulnerability scans without a signed testing authorisation form (which will be supplied when purchasing the service).

6. Price & Payment

• The price quoted is an estimate, and a final quote (with adjustments/discounts) will be provided by our sales team.
• Payment for this service must be received beforehand.
• Vulnerability re-scans that can be conducted on the same day will be done free of charge. If a vulnerability re-scan must be conducted on a different day, then this will be charged extra.
• If the certification is failed again after the 2 week deadline, then the certification must be purchased again, and is subject to additional charges.

7. Other

Please read our general Terms & Conditions for any other terms which may be applicable.