Terms & Conditions - IoT Cyber Assured Level 1

1. Service

• It is your responsibility to submit the self-assessment itself.
• We cannot guarantee that you pass the IoT Cyber Assurance certification, as some elements are beyond our control.
• Support documents are the copyright of Jovasi Technology Limited and the IASME Corporation, and should not be shared or copied without authorisation.
• The pre-assessment visit is intended to help you prepare for the IoT Cyber Assurance certification, and identify any technical issues which could be of concern. It is your responsibility to ensure the identified issues are fixed.
• The certification is valid for 12 months.

2. Onsite Visits

• Onsite visit prices are valid for mainland UK locations only, and other locations may be subject to additional charges.
• A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
• The pre-assessment visit is limited to 1 location only (unless pre-arranged beforehand).
• The pre-assessment visit consists of 1 day onsite.
• The onsite visit applies when the 'Pre-assessment onsite visit' option is selected.

3. Remote Support

• A day consists of 8 hours, with core working hours between 8:00am - 6:00pm. Work outside these hours can be conducted with prior arrangement.
• The remote support is limited to basic support with the certification process, and does not include in-depth technical support (which should be purchased as a pre-assessment onsite visit).
• Remote support applies when the 'Telephone & e-mail support & documents' option is selected.

4. Staff & Contractors

• Some services are provided by our sub-contractors or partners. This will be made clear on the final quote.

5. Price & Payment

• The price quoted is an estimate, and a final quote (with adjustments/discounts) will be provided by our sales team.
• Payment for this service must be received beforehand.
• If the certification is failed again after the 2 week deadline, then the certification must be purchased again, and is subject to additional charges.

6. Other

Please read our general Terms & Conditions for any other terms which may be applicable.